Shipping & Delivery Policy

Last updated 11 November 2026. This policy forms part of our Terms of Service.

1. What we deliver

• Lab plan (₹2,599 per sandbox per month, up to three, ₹7,799 for three): access to the practice labs you chose from your Labs page, your own private workspace in each, missions, the AI Mentor and the Learner's Handbook for those sandboxes (a PDF you download from the Labs page while your plan is active).
• All-access Gold (₹9,899 per month): all four labs and everything in the Lab plan, plus every self-paced course, course certificates and Spark, from your dashboard. Live, trainer-led training is not included and is booked separately.
• Credentials and certificates are digital: they appear on your profile with a link anyone can use to verify them. We don't post printed certificates.
• Business services (team licences, hiring assessments, implementation, Waypoint) are delivered as set out in their written agreement.

2. How and when you get access

Payments are processed by PayU (or, for payments from outside India, by PayPal where offered, or by bank transfer against an invoice, in which case we switch your plan on once the transfer arrives). As soon as an online payment is confirmed, your plan is switched on automatically: you see a confirmation page, and the plan and its end date appear in Plan & payments. This normally takes less than a minute.

If you closed the payment page before returning to adsbot.in, your plan still switches on: we check unfinished payments with PayU and PayPal every 15 minutes. Access is available worldwide wherever you can use the internet; we don't restrict delivery by country.

3. If your access doesn't arrive

If money has left your account but your plan is not active within 2 hours, email adsbot.inc@gmail.com with your registered email address and the payment reference from PayU's receipt. We reply within one working day. If PayU confirms the payment we switch your plan on straight away; if it doesn't, the money is returned to you as described in section 4 of our Refund & Cancellation Policy.

4. When a lab is unavailable

The labs run on AdsBot's own servers. If they are unavailable for more than 48 hours in a row during your paid month because of a fault on our side, we add the lost days to your plan, as our Refund & Cancellation Policy explains. Live lab status is always at /status.

5. Contact

AdsBot, headquarters based out of Hyderabad, India. Email adsbot.inc@gmail.com. For complaints, see our Grievance Officer.