Shipping & Delivery Policy

Last updated 27 September 2026. This policy forms part of our Terms of Service.

In short
  • AdsBot sells online training and practice labs. Nothing is shipped physically, so there are no shipping charges and no delivery address is needed.
  • Your plan is delivered to the adsbot.in account you paid from and switches on as soon as your payment is confirmed, usually within a minute.
  • If you have paid and your plan isn't active within 2 hours, email us and we will sort it out.

1. What we deliver

  • Lab plan (₹7,799 per month): access to the three practice labs from your Labs page, your private AEP workspace, missions and the AI Mentor.
  • All-access (₹9,899 per month): everything in the Lab plan plus every course, course certificates and Spark, from your dashboard.
  • Credentials and certificates are digital: they appear on your profile with a link anyone can use to verify them. We don't post printed certificates.
  • Business services (team licences, hiring assessments, implementation, Waypoint) are delivered as set out in their written agreement.

2. How and when you get access

Payments are processed by PayU. As soon as PayU confirms your payment, your plan is switched on automatically: you see a confirmation page, and the plan and its end date appear in Plan & payments. This normally takes less than a minute.

If you closed the payment page before returning to adsbot.in, your plan still switches on: we check unfinished payments with PayU every 15 minutes. Access is available worldwide wherever you can use the internet; we don't restrict delivery by country.

3. If your access doesn't arrive

If money has left your account but your plan is not active within 2 hours, email adsbot.inc@gmail.com with your registered email address and the payment reference from PayU's receipt. We reply within one working day. If PayU confirms the payment we switch your plan on straight away; if it doesn't, the money is returned to you as described in section 4 of our Refund & Cancellation Policy.

4. When a lab is unavailable

The labs run on AdsBot's own servers. If they are unavailable for more than 48 hours in a row during your paid month because of a fault on our side, we add the lost days to your plan, as our Refund & Cancellation Policy explains. Live lab status is always at /status.

5. Contact

AdsBot, headquarters based out of Hyderabad, India. Email adsbot.inc@gmail.com. For complaints, see our Grievance Officer.